Creating Shareholder Value

Values, Ethics & Compliance

At Dominion Energy, everything starts with clear values.

Doing the right thing is a constant thread woven throughout the fabric of our culture — one that we keep front of mind through intentional effort. Maintaining the trust of investors, customers, regulators, and other stakeholders is crucial. We know actions speak louder than words, so we deliver on our commitments.

Our Values

Five core values guide the people of Dominion Energy: Safety, Ethics, Excellence, Embrace Change, and One Dominion Energy — our term for teamwork. These values define who we are. They form the basis of our company culture, set the course for our actions, align our culture and strategy, and create the environment for long-term success.

Each of these values plays an integral role in sustainability — by safeguarding the health and welfare of our employees, communities, and environment; fostering trust between Dominion Energy and others; and ensuring that the company uses innovative strategies to safeguard the well-being of all our stakeholders, today and long into the future.

Case Study


Since 2003, Dominion Energy has slashed its OSHA-recordable injury rate by 90%. But we will not be satisfied until no employee ever gets hurt, so we are constantly looking for ways to reduce the risk of harm. In November 2019, our Power Generation organization introduced a program called Mission Zero — a positive safety process encouraging colleagues to self-report good catch/close call safety events.

The program is an effective means to report and share potential safety concerns. As of July 31, 2021, more than 235 good catch/close call events have been reported and shared. Dominion Energy Virginia Power Generation’s safety performance in 2020 was the best performance in the history of the fleet. Mission Zero is a key contributing factor to that accomplishment.

Ethics and Compliance

Our goal is to always comply with the letter and spirit of the law and to act consistently with our core values. To reinforce that norm, each year employees complete training in ethics and compliance and certify that any potential compliance items have been reported or are being addressed.

In addition, Dominion Energy maintains a comprehensive Ethics and Compliance Program. Our Code of Ethics and Business Conduct, which is overseen by the Board of Directors, as well as a Compliance Council composed of senior officers, sets and enforces our expectations.

Employees can use a dedicated email account to ask questions or seek guidance about ethical concerns and compliance issues. They also have a duty to report any concerns whenever they suspect noncompliance, misconduct, or illegality. In all cases, retaliation for good-faith reporting is strictly prohibited.

Dominion Energy stakeholders can report concerns by contacting the compliance line or by communicating directly with independent members of the Board of Directors. A compliance attorney oversees all ethics and compliance investigations.

In 2019, we enhanced our already robust regulatory-compliance program and in 2020, we completed an enterprise-wide compliance ownership and gap analysis.

Privacy Policy

We value the trust customers place in us when they provide their personal information, and we are committed to protecting their privacy. In 2020, we published a comprehensive privacy notice on our website that describes to consumers how we collect, use, retain, and disclose personal information. We consider this more than a mere pro forma notice. Our privacy policy embodies our customer-centric orientation, and publication of it embodies our commitment to transparency — both of which we view as essential components of our mandate to serve our customers and the public.